Cross-border healthcare - National contact point

publié le 2 décembre 2013

The European directive of March 9, 2011 on patients’ rights in cross-border healthcare came into force on October 25, 2013.

It applies to all EU citizens, as well as to EU residents from other countries under certain conditions, and covers all medical care received in the European Union. This means health care provided or prescribed in a different EU member state from the state of affiliation. This directive requires each member state to create at least one National Contact Point (NCP) that will be in charge of providing patients with relevant information.

This contact point will also provide information on handicap accessibility at French healthcare facilities and on healthcare quality and safety standards in France.

France’s national contact point is located at the following address:

The addresses of the other European member states’ contact points are available on the European Commission’s website.